How do I find my serial number

If you have deleted the initial email with the license number and download link, you can locate the number from within LiveStorage or d’Vinci under Help – About LiveStorage / Help – About d’Vinci on the top menu.

If you don’t have access to the software, you can send a message to support@chi-llc.com, and we will gladly assist during regular business hours (M-F 8-5 PST).