All posts by LiveStorage Support

Keyboard Shortcuts

How To

These Keyboard shortcuts can provide an easier and quicker method of using the LiveStorage and d’Vinci Programs. If using MAC with Parallels or Bootcamp , Windows Ctrl=Mac Command,  Windows Alt=Mac Option.

• Ctrl-N       New Design

• Ctrl-S        Save Design

• Ctrl-O       Open Design

• Ctrl-M      Add Room

• Ctrl-E        Edit Room

• Ctrl-D       Delete Room

• Ctrl-L        Clone Room

• Ctrl-P        Import Room

• Ctrl-Z        Undo

• Ctrl-Y        Redo

• Ctrl-C        Copy

• Ctrl-V        Paste

• Ctrl-I         2D Zoom-In

• Ctrl-A        2D Zoom-All

• Ctrl-1         Save Camera View 1

• Ctrl-2         Save Camera View 2

• Ctrl-3         Save Camera View 3

• Ctrl-4         Save Camera View 4

• Ctrl-5         Save Camera View 5

• Ctrl-6         Save Camera View 6

• Ctrl-7         Save Camera View 7

• Ctrl-8         Save Camera View 8

• Ctrl-9         Save Camera View 9

• Ctrl-0         Save Camera View 0

• Alt-1        Restore Camera View 1

• Alt-2        Restore Camera View 2

• Alt-3        Restore Camera View 3

• Alt-4        Restore Camera View 4

• Alt-5        Restore Camera View 5

• Alt-6        Restore Camera View 6

• Alt-7        Restore Camera View 7

• Alt-8        Restore Camera View 8

• Alt-9        Restore Camera View 9

• Alt-0        Restore Camera View 0

• Ctrl-Shift-R    Reset all Camera Views

• Ctrl-H             Photoreal Render

• Ctrl-F1        Save Catalog Menu 1

• Ctrl-F2        Save Catalog Menu 2

• Ctrl-F3        Save Catalog Menu 3

• Ctrl-F4        Save Catalog Menu 4

• Ctrl-F5        Save Catalog Menu 5

• Ctrl-F6        Save Catalog Menu 6

• Ctrl-F7        Save Catalog Menu 7

• Ctrl-F8        Save Catalog Menu 8

• Ctrl-F9        Save Catalog Menu 9

• Ctrl-F10      Save Catalog Menu 10

• F1        Restore Catalog Menu 1

• F2        Restore Catalog Menu 2

• F3        Restore Catalog Menu 3

• F4        Restore Catalog Menu 4

• F5        Restore Catalog Menu 5

• F6        Restore Catalog Menu 6

• F7        Restore Catalog Menu 7

• F8        Restore Catalog Menu 8

• F9        Restore Catalog Menu 9

• F10      Restore Catalog Menu 10

• Ctrl-T        Toggle Show Prices (Override)

• Ctrl-R        Toggle Show Props

• F                Toggle Primary/Accent Finish (when adding or editing item with finish option)

• Space        Toggle Ruler direction (when adding panels)

• Ctrl             Will disable snapping rulers during placement or editting of many items.

• Arrow Keys    Will move or resize items in ⅛” increments for many stretchable items.

Error: When trying to open parstlist and print a pdf the following error occurs.

Trouble Shooting

“XWebView2: Unable to create HTML controller. Please restart, and contact support@chi-llc.com if the problem persists.”

This error is associated with a Microsoft Edge Browser bug. To begin fixing the issue, please make sure you are using the latest version of LiveStorage or D’vinci. You can download LiveStorage via livestorage.com/download, or for d’Vinci users you can find the latest version on the Tailored Living      “The Source” page. If you are still getting the error after updating  follow the instructions below.

How to fix.

  1. Close the design software program.
  2. Press “CTRL+ALT+Delete”
  3. Select “Task Manager”
  4. Once task manger opens, click on the “details” tab from the top menu. **Click “more options” if you do not see it.
  5. After you click details, scroll down until you see “msedgewebview2.exe”
  6. Right click on it and select “End Task”, then “End process”.

Close the task manager and reopen design software. Issue will be resolved.

To prevent this error from reoccurring after you have clicked “print order” on the parts list page, wait for the print job to finish loading, then select

“Save as PDF” from the drop down menu under printer.